How to Reinstall iN2L Software

1. Reinstall the Windows OS

  • Begin with the device powered off. Plug the USB drive into any USB port.

  • If the thumb drive doesn't auto-load you will need to configure the Windows Boot Options. 

  • Next, select “ I accept the license terms “

  • Select the “Custom” option for install of Windows:


  • Select “Next” on the page asking where to install Windows:

  • Installation will begin. It could take up to 60 minutes for the installation to complete.

  • After the installation you’ll begin the set up process – please select these options:

    • REGION: UNITED STATES

    • KEYBOARD LAYOUT: UNITED STATES

    • SKIP ADDING A SECOND KEYBOARD – option in the bottom left hand corner

    • Connect to your community network – once connected select “next”

    • Select “set up for personal use”

  • It will ask you for a Microsoft login (YOU DO NOT NEED ONE) – in the bottom left hand corner select “Offline account”

  • Select “Limited experience” in the bottom left hand corner:

  • Who's going to use this PC?

    • Name: iN2L 

    • Password – leave blank and select “next”

  • Select the final options:

    • On the privacy settings page select “accept”

    • on the customize experience page select “Skip”

    • on the La Cortana page select “accept”.

2. Installing ZOHO Assist from USB drive

  • Access the file explorer and run the installer

    • Open file explorer by clicking on 


    • On the left side panel, navigate to 'ESD-USB' and click on it

    • Click on iN2LFiles, then click on ZA_Access_My_Department

  • Accept the warning and click Next

  • Accept the agreement and click Install